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Shipping Service
Shipping Rates:
Peninsular Malaysia charges: RM8
East Malaysia charges: RM15
Singapore charges: Start from RM50
1. Where is the parcel ship from?
We ship from Johor Bahru, Johor, Malaysia.
2. When will the order ship out?
We process ready stock order within 1-2 business days.
3. How long does the pre-ordered items take to process?
Pre-ordered items are processed within 1-2 business days of arrival in stock which take 8 - 21 business days.
4. Where to check my order status?
Successfully placed orders will receive an e-mail confirmation with order details. If you do not receive an e-mail, please check your spam/ junk filter or contact us for confirmation.
5. Where to contact us?
If you need any assistance with your order, please contact us immediately at info@adelaislingerie.com / WhatsApp +601110998319
6. Shipping details confirmation
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors on address details provided. If an order is returned due to an incorrect address, customer will need to take responsible on second shipment fees. We will then arrange second delivery once payment received.
Note:
Delivery process might take longer time due to Covid-19, especially shipment to East Malaysia. We are not responsible for shipping carrier delays.
