We dispatch orders from Johor Bahru, Johor, Malaysia.

Ready stock orders are typically processed within 1-2 business days, excluding weekends and holidays.

For pre-ordered items, processing begins within 1-2 business days upon stock arrival, which may take 7-14 business days.

Upon successful order placement, an email confirmation containing order details will be sent. If you do not receive an email, please check your spam/junk filter or contact us for confirmation.

Please ensure that the provided address is accurate. We cannot be held responsible for non-delivery resulting from errors in the address details. In the event of a returned order due to an incorrect address, the customer will be responsible for the second shipment fees. Upon receipt of payment, we will arrange for a second delivery.

 

Track Your Parcel

- Click the shipping link in your email.

- Enter the tracking number from your order confirmation on the KEX Website or NinjaVan Website.